Refund policy
Return and Exchange Policy
Returns
We offer a manufacturer's defect warranty for up to 30 days on the products we sell. (Non-personal reasons)
In addition, some of our products are warrantied for non-personal reasons, which means that if the product becomes defective during your period, we will extend the warranty on the product. The warranty applies only to the original purchaser. It is non-transferable.
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
Shipping charges are non-refundable.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging.
Several types of merchandise are exempt from returns. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or hygiene items, hazardous goods, or flammable liquids or gases.
Other non-returnable items:
Gift cards
Downloadable software products
Hazardous products such as knives
To complete your return, we require a receipt or proof of purchase.
In some cases, only a partial refund is allowed (if applicable):
Books with obvious signs of use
Opened product packages and products that already show signs of use
Any item that is not in its original condition, damaged or missing parts due to no fault of ours
Any item returned more than 30 days after delivery
Refunds (if applicable)
Once we receive and inspect your return, we will send you an email to notify you that we have received your return. We will also notify you of the approval or denial of your refund.
If you are approved, your refund will be processed and automatically credited to your credit card or original payment method within a certain number of days.
If the order includes a promotion or discount, the item will be refunded on a pro-rated basis instead of the full price. For example, if the original price of an item in your order is $20, and your order tot